Escrow-protected payments
Money is held by Latch and released only when the locker confirms the item is inside. Refund and dispute support if something is wrong.
Coming soon to iOS and Android · United States
Latch turns the riskiest part of a local trade — the handoff — into a safe, contactless exchange through a smart locker. The seller drops off, the buyer picks up, and the payment is held in escrow until the item is inside.
How it works
Every Latch trade follows the same four steps, whether it started in our marketplace or in a chat somewhere else.
Find a deal in the Latch marketplace or on any platform you already use. The seller creates a trade in Latch and sends the buyer a private link.
The buyer reviews the item, price and locker, then pays. Latch holds the money and reserves a compartment sized for the item.
At the locker, the seller opens the reserved compartment from the app, places the item and closes the door — on their own schedule.
The moment the locker confirms the deposit, escrow releases to the seller and the buyer can open the compartment from the app to collect. No meeting, no address shared.
Why Latch
Meeting strangers, sharing your address, waiting around, hoping the money shows up. Latch removes each one.
Money is held by Latch and released only when the locker confirms the item is inside. Refund and dispute support if something is wrong.
Drop off when it suits you; pick up when it suits them. Nobody waits in a parking lot or rearranges their day.
No phone numbers, no home addresses, no porch pickups. Coordinate in a per-trade chat that never exposes your contact details.
Already agreed on a deal elsewhere? Finish it safely through Latch. A trade link is all the other person needs.
Browse and list items nearby, negotiate in the app, and every deal ends at a locker instead of a doorstep.
Rate every counterpart on timeliness, accuracy and cleanliness. Block or report anyone you would rather not deal with again.
Latch launches in the United States on a network of smart lockers in public, well-lit locations. Every locker shows its address, opening hours and available compartment sizes in the app, and you can save your favorites.
As soon as the locker hardware confirms the item has been deposited and the door is closed. Payouts go to the seller’s bank account through Stripe, our payment partner.
A flat locker fee based on the compartment size, shown clearly before anyone pays. There are no subscriptions and no hidden charges; Latch never takes a percentage of the item price on top of the displayed fees.
Buyers have a dispute window after pickup. Share photos with our support team and we will review the trade, with refunds returned to your original payment method.
Yes — Latch is a mobile app for iPhone and Android. A trade link opens the app if you have it, or takes you to the store to install it.
Yes. Mark “accessibility needed” in your profile and Latch reserves a compartment at a reachable height. The app itself targets WCAG 2.2 AA.
Latch is in development for iOS and Android. Leave us your email and we will let you know the moment it is ready to download — and if you run a local marketplace community or a venue that could host lockers, we would love to talk.